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Alexus Touch

 

Product Summary

Alexus Touch is an industry leading innovative approach to the collection and allocation of personnel time spent on service operations.

The Alexus Touch product is an intuitive finger or pen controlled touch screen for collection of time spent on each work order in the service shop. Time collected is allocated to the work order by system code along with a description of work performed by the technician. The graphical design employed by Alexus Touch is augmented by its industry aware shop work flow model. The system provides an administrative productivity sub system for failure tracking and employee time allocation through numerical and graphical analysis. This results in an unprecedented level of information on overhead and other labor controls.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For operational use, touch screen computers outfitted for industrial deployment, are installed within easy reach of the technicians tool bay. The technician interacts with the computers by touch to obtain work orders and requests, clock in and out, touch graphical system codes representing the failure and work accomplished codes that indicate the task performed.

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Key Features

The business reasons behind the design of Alexus Touch software are as follows:

Provide accurate allocation of time to specific jobs/tasks on a work order
Eliminate the need for manual time cards and the associated analysis and data entry
Complete visibility of shop personnel productivity by job, day, month or period
Identify failure trends by component or equipment
Improved resource allocation and scheduling of technicians
Provide productivity incentive to technicians through comparison of actual time spent on repairs versus suggested standard repair times (SRT)
Provide an audit trail of technician time on service operations
Accurate Direct Vs Indirect labor comparison

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Other features:

Minimum interaction between the technician and the Alexus Touch system is required to realize the above stated benefits. A visual notes icon is available on the shop floor touch screen to convey special messages to the technician. Notes include:

Useful tips applicable to the work to be carried out
References to shop floor technical manuals
Part replacement advice
Preventive Maintenance or Warranty Notification

Scheduling advice for shop supervisors

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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